Privacy Policy

This Privacy Policy explains how Hansco, Inc. (“Hansco,” “we,” “our,” or “us”) collects, uses, shares and protects personal information when you visit our website, request a quote, hire us, or communicate with us by phone, email or text message.

1. Information We Collect

Information you give us

• Your name, phone number (including mobile number) and email address
• The property address and details about your project, including any photos you send us
• Your messages to us and your communication preferences, including whether you agreed to receive text messages

Information from working with you

• Estimates, invoices and payment status kept in our accounting software
• Notes about the work we performed for you

We do not collect credit card or bank account numbers through our website or by text message.

Information collected automatically

• Device and usage data such as IP address, browser type, pages viewed and the site that referred you
• Information from cookies and similar technologies (see Section 6)

2. How We Use Your Information

• To respond to your quote request or question and schedule a visit
• To perform the work you hire us for, send estimates and invoices, and keep business records
• To send the text messages described in Section 3
• To improve our website and understand how visitors find us
• To comply with the law and protect our rights

3. SMS Text Messaging

If you check the SMS consent box on a form on our website, or agree in writing on an estimate or service agreement, you consent to receive text messages from Hansco, Inc. at the mobile number you provide. These messages relate to your quote or service request, scheduling, project updates, and requests to review our service. We do not send text messages to anyone who has not opted in.

Providing your phone number on a form does not by itself give us consent to text you. Consent is not a condition of purchase.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or reply HELP for help. You can also contact us at Shane@hanscodemo.com or(210) 669-2002.

When you submit a form, we also text its details to Hansco’s own phones so our team can respond quickly. These internal alerts go to Hansco, not to you.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Our messaging platform delivers messages on our behalf and may not use your information for any other purpose.

See our Terms of Service for the full SMS terms.

4. How We Share Information

We do not sell your personal information. We share it only as needed to run our business:

• With service providers that host our website, process our forms, store customer records, send our text messages and emails, keep our accounting records, or provide website analytics
• With subcontractors who help complete your project, limited to what they need to do that work
• When required by law, or to protect the rights, property or safety of Hansco, our customers or others

The restrictions on sharing mobile information in Section 3 apply to all of the sharing described here.

5. Data Retention

We keep personal information for as long as we need it to provide our services, keep business and tax records, and meet legal requirements. Records of your text message consent and opt-out requests are kept for as long as needed to honor your choices.

6. Cookies and Analytics

Our website uses cookies and similar technologies to work properly and to understand how visitors use it. These may include:

• Essential cookies required for the site and its forms to function
• Analytics cookies, such as Google Analytics, that measure visits and page views
• Advertising tags that measure whether our ads lead to calls or quote requests

You can block or delete cookies in your browser settings. Some parts of the site, such as quote forms, may not work without them.

7. Data Security

We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your Choices

• Stop text messages at any time by replying STOP.
• Ask us to access, correct or delete your personal information by emailing Shane@hanscodemo.com.
• Block cookies in your browser settings.

We may need to keep some information to meet legal, tax or accounting requirements.

9. Children’s Privacy

Our website and services are not directed to children under 13, and our text messages are intended for adults 18 and older. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

11. Contact Us

For privacy questions or requests, contact us at: